Terms and Conditions
Welcome to LeoRock Mining & Plant (Pty) Ltd. By engaging our services, including machine rebuilds, component rebuilds, field services, parts procurement, or plant hire, you agree to the following terms and conditions. These terms govern your use of our services and website, www.leorockmining.com.
- Services
LeoRock Mining & Plant provides specialised mining solutions, including machine and component rebuilds, plant hire, parts procurement, and field services. All services are performed to OEM standards, as described on our website. Service scope, timelines, and costs will be agreed upon in writing via quotations or contracts.
- Client Responsibilities
Clients must provide accurate information regarding equipment conditions, project requirements, or service needs. Clients are responsible for ensuring safe access to sites for field services or equipment delivery and for complying with all applicable laws and regulations.
- Payment Terms
Payments for services or hire agreements are due as per the agreed terms in the quotation or contract. Late payments may incur interest at a rate compliant with South African law. All prices exclude VAT unless stated otherwise.
- Warranties and Liability
LeoRock warrants that services will be performed with due care and to OEM standards. Liability for damages is limited to the cost of the service provided. We are not liable for consequential losses or damages beyond our control.
- Termination
Either party may terminate a service agreement with written notice if the other party breaches material terms. LeoRock reserves the right to suspend services for non-payment or non-compliance with agreed terms.
- Governing Law
These terms are governed by the laws of South Africa. Disputes will be resolved in the courts of Gauteng, South Africa.
- Contact Us
For inquiries or to discuss these terms, please contact us at mornay@leorockmining.com or call +27 72 284 2179.
Privacy Policy
At LeoRock Mining & Plant (Pty) Ltd, we are committed to protecting your personal information in compliance with South Africa’s Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services or visit www.leorockmining.com.
- Information We Collect
We collect personal information such as your name, contact details, and business information when you request services, submit inquiries, or engage with our website. This may include data provided via email, phone, or forms for machine rebuilds, plant hire, or parts procurement.
- How We Use Your Information
Your data is used to process service requests, provide quotations, manage contracts, and communicate updates about our services, including field services and plant hire. We may also use it to improve our website and customer experience.
- Data Sharing
We do not sell or share your personal information with third parties, except with trusted suppliers for parts procurement or as required by law. All shared data complies with POPIA requirements.
- Data Security
We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Our systems are regularly updated to ensure compliance with POPIA standards.
- Your Rights
Under POPIA, you have the right to access, correct, or request deletion of your personal information. You may also object to processing or request data portability by contacting us.
- Cookies and Website Tracking
Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings. No sensitive personal data is collected via cookies.
- Contact Us
For questions about this Privacy Policy or to exercise your POPIA rights, contact us at mornay@leorockmining.com or +27 72 284 2179.